Support
Contact OurMarket for account help, marketplace problems, trust and safety concerns, or follow-up on a report.
Email support
Include the email address associated with your account and a short description of the issue. Do not send passwords, verification codes, or other sensitive credentials.
Account help
Use the support email for sign-in problems, verification issues, profile problems, account deletion questions, or other account-related assistance.
Marketplace support
Contact us if you experience problems with a listing, listing photo, sold-status update, messaging flow, or another marketplace feature.
Trust and safety
If you encounter abusive, threatening, fraudulent, sexually explicit, discriminatory, or otherwise inappropriate behavior or content, use the in-app reporting and blocking controls when available. You may also contact OurMarket Support for follow-up.
If there is an immediate threat to someone's safety, contact local emergency services or the appropriate campus/public-safety authority rather than relying on OurMarket support.
Report follow-up
When contacting us about a report, include enough context for us to locate the issue, such as the listing, conversation, or user involved. Do not resend offensive content unless it is necessary to explain the report.
Privacy
For information about how OurMarket handles data, read the Privacy Policy.